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Terms & Privacy Policy

Privacy Policy
Terms & Conditions

If at any time you have a question about’s Policies or Terms and Conditions, please contact one of our concierge team members at’s Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products.
  • To follow up with them after correspondence (email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Consumer Privacy Act (CCPA)

While does not fall under companies that qualify to be CCPA compliant, we do believe that you have the right to;

  • Request to know the types of information we collect, how we use that information, where that information came from, any third parties we share that information with, and the specific pieces of information we collect.
  • Request the deletion of any personal information we’ve collected and/or maintained.
  • Opt-out of sharing or sale of personal information (we don’t sell your personal information).
  • Be treated fairly and promptly, without discrimination, if you exercise your CCPA rights.

European General Data Protection Regulation (GDPR)

If you are located in a jurisdiction covered under GDPR, including California, you may have the following rights to that any personal data that has collected and stores;

  • Request access or your personal data.
  • Request delete or correct your personal data.
  • Object to the use, sharing, or processing of your personal data.
  • Request that we cease or limit the use, sharing, or processing of your personal data.
  • Request a portable file of your personal data. also acknowledges that you have the right to make a complaint to the appropriate government agency.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  •       Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  •       Send information, respond to inquiries, and/or other requests or questions
  •       Process orders and to send information and updates pertaining to orders.
  •       Send you additional information related to your product and/or service
  •       Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  •       Not use false or misleading subjects or email addresses.
  •       Identify the message as an advertisement in some reasonable way.
  •       Include the physical address of our business or site headquarters.
  •       Monitor third-party email marketing services for compliance, if one is used.
  •       Honor opt-out/unsubscribe requests quickly.
  •       Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

  •       Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Participation in any online auction hosted on the Iron Gate Auctions Inc. website (the “Site”) is subject to the following Auction Terms and Conditions which govern all Iron Gate Auctions as posted on the Site, as posted in the auction showroom, and as set out in any catalogue. Irongate Auctions Inc. (the “Auctioneer”) reserves the right to modify or update the Auction Terms and Conditions without prior notice. It is the responsibility of all prospective buyers to review any and all changes made to these Auction Terms and Conditions prior to each use of this Site. Modifications and changes are effective and binding when posted on the Site. By using the Site, you agree in advance to accept all Auction Terms & Conditions, including such changes.


As used herein, the following words are defined as described below:

Bidder” means any person participating, making, or attempting to make a bid at an auction sale, either Online or Live.

Buyer” means a person who makes the highest bid accepted at the closing of an “Online Auction” or by the auctioneer in a “Live Auction”, except as otherwise provided in Iron Gate Auctions’ Discretion in Relation to Bidding/Purchasing, Paragraph 4 a) b) or c) below.

Online Auction” is the sale of a Property or Lots which is conducted by means of Iron Gates Online Auction Platform and assorted technical services accessible solely by online means and which enables Buyers to bid for and buy Lots in a time-based auction.

Live Auction” is the sale of Property or Lots which is conducted in person under a Licenced Auctioneer in a live, public forum.

Hammer Price”: means the highest bid accepted from a “Bidder” for a Lot during an Online or Live Auction, unless Iron Gate Auctions decides to use its authority as set out in Iron Gate Auctions’ Discretion in Relation to Bidding/Purchasing, Paragraph 5 a) b) or c) below. This means a contract for sale has been formed between the seller and the successful bidder.

Buyer’s Premium” means the commission payable by “Buyer” to Iron Gate Auctions, which is 17.5% of the “Hammer Price”.

Import Duties” means duties, tariffs, permits, rates, schedules, taxes, and preliminary statements or require licenses or other charges required by laws, rules, or restrictions governing importation of alcoholic beverages, as those laws, rules, or restrictions may be amended, adjusted, increased, renegotiated, replaced, or restated from time to time.

Purchase Price” means the sum of the “Hammer Price”, the “Buyer’s Premium”, and any applicable taxes.

Property” means an item offered for sale at an auction.

Lot” means a collection of one of more items offered for sale as a single unit at an auction.

Reserve” is the confidential minimum price which the Seller has agreed to accept for a Lot below which the Lot cannot be sold.

Seller” means the consignor of the Property.

Conditions of Sale” The legal terms that govern the conduct of the auction including the acceptable methods of payment, terms, buyer’s premium, reserve bids or any other limiting factors of an auction.

1. Description of Property for Auction

Iron Gate Auctions endeavors to describe each Property or Lot as carefully and accurately as possible, however, Iron Gate Auctions and the Seller do not warrant or represent, and deny responsibility for, the accuracy of Catalogue or Lot descriptions and photographs encompassing but not limited to provenance, vintage, authenticity, quality, colour and condition as may be stated in the description, on a condition report, or in catalogue photography. All statements are a matter of opinion only, and cannot be construed as warranties or representations of fact or assumptions of any liability on the part of Iron Gate Auctions or the Seller.

Wines are inspected, catalogued and lotted as accurately as possible prior to the time of sale, including the ullage levels, if Iron Gate Auctions believes significant changes have occurred since bottling. However, it is possible that levels may change between cataloguing and date of sale. Iron Gate Auctions believes that all Property sold at auction has been properly stored before being delivered to Iron Gates’s temperature and humidity-controlled cellars. Buyers of older and more fragile wines must make allowances for natural variations of ullage and general condition, including corks, cases and labels. Wines of less than 20 years of age have been determined by Iron Gate Auctions, based on our professional judgment, to be in generally excellent condition unless otherwise indicated. The absence of any such reference does not imply that an item is free from defects, nor does a reference to particular defects imply the absence of any others. All lots are sold “AS IS” without any representation or warranty of any kind by Iron Gate Auctions or the Seller. Lot descriptions may be subject to written or verbal revision and amendment by Iron Gate Auctions prior to the time of sale. Neither Iron Gate Auctions nor the Seller shall be responsible to the Buyer for errors or omissions, written or oral made at any auction, in the catalog, email, tasting notes, estimates, or in any communication by Iron Gate Wines.

Examination of Lots: As a prospective buyer, you are strongly advised to examine personally the high definition photographs of any Lot on which you are interested in bidding, before the auction takes place. Should you with to examine the Lot in person, appointments must be made in advance for viewings at our Calgary offices. We can provide high definition pictures of the lots upon request as well as Condition Reports. By placing a bid online, you agree that you have either inspected the respective lot or have waived your right to do so.

Pre-sale Estimates are provided by Iron Gate Auctions as a guide for prospective Bidders to assist them with determining the appropriate amount to bid for a Lot.  Estimates are based on the condition, rarity, quality and provenance of the lots and on prices recently paid at auction for similar property. Estimates do not include the buyer’s premium or any applicable taxes. All Pre-sale Estimates are in Canadian dollars.

Unless otherwise specified, all Lots are offered subject to a Reserve, which is the confidential minimum price the seller will accept and below which the lot will not be sold. Reserves shall be no higher than the low Presale Estimate at the opening time for the applicable Online Auction.  Under no circumstances will the system place any bid on behalf of the Seller at or above the Reserve.   

Notwithstanding the previous conditions, if a Lot has been determined to not be correct, a letter from a qualified specialist must be provided to Iron Gate Auctions within 14 days of the close of the online auction.

2. Bidder Registration and Representation

In accordance with Alberta law, wine and spirits may only be sold and delivered to persons 18 years of age or older. By registering to bid, you confirm that you are at least that age. Proof of age may be requested. Each buyer represents and warrants that he or she will ensure that any purchased lots to be shipped will not be delivered to or received by any persons less than 18 years of age or age of majority in the province where the wine is being shipped.

The buyer agrees to comply with all laws, statutes, tariffs, ordinances and regulations regarding bidding, purchase and transport of lots. The amount and/or type of alcoholic beverages purchased and taken into another province, state or country may be limited or entirely prohibited. The buyer is responsible for compliance with all applicable tax laws, duties and exportation and importation requirements. Iron Gate Auctions does not ship wine and is not responsible for the actions or costs of any third party shipper.

If you are a New Bidder, you must register 48 hours in advance at to allow us enough time to verify and process your registration. We may also ask you to give us a valid credit card as a condition of allowing you to bid.

You will be kindly asked to provide:

a) For Individuals: Photo identification (driving licence, national identity card or passport) and, if not shown on the ID document, proof of your current address (for example, a current utility bill or bank statement).

b) For Corporate Clients: Your Certificate of Incorporation or equivalent document(s) showing your name and registered address together with documentary proof of directors and beneficial owners.

If you are a Returning Bidder, we may request, at our discretion, to ask you for current identification as described above in 2a) or 2b) above, a financial reference or a deposit as a condition of allowing you to bid. If you have not purchased anything from Iron Gate Auctions in the previous two years or if you want to spend more than on previous occasions, please contact our Client Services 416-234-9500

Bidding on Behalf of Another Person: As authorised bidder, if you are bidding on behalf of another person, that person will need to complete the registration requirements above before you can bid, and supply a signed letter authorising you to bid for him/her.

Please note: Bids left online, even bids left in “error”, are legally binding and are non-retractable. Once you place a bid, and if successful, you are obligated to buy the lot at the said price you indicated as the HammerBid amount, plus Buyer’s Premium, and applicable taxes. Failure to pay for your successful purchase may result in prosecution, suspension or permanent ban from registering for future auctions. The security of your Bidder information is your sole responsibility as you, the Bidder, will be responsible for any and all bids placed under your account.

All sales are final and therefore no refunds, exchanges, discounts or returns accepted.

On no circumstances is a consignor of Property to Iron Gate Auctions permitted to bid on his or her own consigned Lots.

3. Iron Gate Auctions’ Discretion in Relation to Bidding/Purchasing

a) Iron Gate Auctions reserves the right, in our absolute discretion, to reject your registration to bid, reject any bid, refuse entrance to a live auction premise or participation in any auction.

b) Iron Gate Auctions reserves the right to disable or deactivate your account at any time during the sale.

c) Iron Gate Auctions reserves the right to withdraw or divide any lot or combine any two or more lots; in the case of error or dispute restart or continue bidding even if the bidding is finished; cancel the sale of a lot; or re-offer or re-sell any lot. If any dispute relating to bidding arises during or after the sale, Iron Gate Auctions’ decision in exercise of any of these options is final.

4. Connectivity and Technical Problems

Execution of online and mobile internet bids are a free service and convenience to Bidders.

Iron Gate Auctions shall not be responsible for any failure to execute such bids or any error relating to a bid including without limitation, errors or failures caused by: (a) loss of connection to the Internet of either Iron Gate Wines or Bidder; or (b) a breakdown or problems with Bidder’s Internet capacity, connection, corporate firewalls, device or other technical problems that may create difficulties for some users including (but not limited to) accessing sales and maintaining continuity of such access.

5. Online Bidding Process

a) Online auctions begin and end at a predetermined date and time.

b) Bids may only be submitted between the dates and times specified for that lot.

c) Bidding generally opens at or below the low estimate and increases in bidding increments to be determined at the sole discretion of Iron Gate Auctions. The currency for all Iron Gate Auctions is Canadian dollars.

Bidding increments are as follows:

$100 to $500 by $20

$500 to $1000 by $50

$1000 to $2000. By $100

$2,000 to $3,000 by $200

$3,000 to $5,000 by $250

$5,000 to $10,000 by $500

$10,000 to $20,000 by $1,000

$20,000 to $30,000 by $2,000

$30,000 to $50,000 by $2,000

$50,000 to $100,000 by $5, $000

100,000 to $500,000 by $10,000

All increments subject to the discretion of the auctioneer.

d) As soon as you place and confirm your bid amount, the bid is submitted (subject to any pre-determined credit limit). You accept and agree that bids submitted in this way are final and that you may not, under any circumstances, amend, retract or revoke your bid.

e) The highest bid accepted at the Lot closing will be the successful bid. The close of a successfully bid Lot signifies the acceptance of a contract with Iron Gate Auctions, selling as agent for the seller. As a Bidder you are responsible for any bids placed under your bidding account.

6. Buyers Premium, Invoices and Taxes

a) Auction purchases are subject to a 17.5% Buyer’s Premium on the Hammer Prices of all sold Lots. All auction purchases are also subject to GST of 5% on the Hammer Price and Buyer’s Premium unless specifically stated otherwise.

b) The Auctioneer will not be required to split payments between settlement methods.

c) Invoices will be emailed to successful bidders within 8 hours of the close of the auction. Invoices are to be settled within three days of the close of the auction.

d) Accounts not settled by the deadline will be charged to the credit card used for registration.

7. Shipping and Collection of Sold Lots

Lots purchased are to be removed from the auction premises within seven days of the close of the auction sale. Lots purchased but not picked up within one week of the auction will be sent to Calgary Wine Storage where fees will be applied. Lots left beyond thirty days will be considered abandoned and will be resold, either by public auction or private treaty sale, and without any further notice, either verbal, or in writing to the purchaser, who shall make good any deficiencies or commission arising thereon.

It is the responsibility of the buyer to make all arrangements for insuring, packing and removing the property purchased and any assistance by the Auctioneer, or the employees of, agents or contractors in packing and removal shall be rendered as a courtesy and without any liability to them. The Auctioneer shall not be liable for any errors or omissions or damage caused by packers and shippers, notwithstanding the fact that the Auctioneer may have recommended such shippers or packers to the purchaser.

This agreement comprises the entirety of the contract between Iron Gate Auctions and the Buyer. The Auctioneer shall not be held liable in respect of any representations not made in writing herein. This agreement shall be governed in accordance with the laws of the Province of Alberta. In the event of a dispute hereunder, the Buyer agrees to submit to the exclusive jurisdiction of the provincial courts and the federal courts sitting in the Province of Alberta

8. Personal information, Privacy and Data Protection

If you have participated in our online auction, or asked to be on our mailing and e-mail notification list, we may have collected some or all of the following personal information: name, address, postal/zip code, telephone number, e-mail address, and credit card information. This information will only be used by Iron Gate Auctions. to provide you with information regarding our products and services, namely upcoming auctions and events. Iron Gate Auctions does not sell this information to third parties.

Card and other payment information is collected and processed directly by a third party service provider (“Payment Service Provider”) and not by Iron Gate Auctions. We provide the following information to the Payment Service Provider to enable payment to be processed: (i) name; (ii) billing address; and (iii) transaction amount. The Payment Service Provider may undertake fraud prevention reviews prior to processing any payment or as part of the payment process. Payment specific information which is submitted to the Payment Service Provider is processed on PCI compliant secure servers. The information submitted and used for processing payments is as below: – Name and contact details including shipping and billing addresses – Credit or Debit Card information – Total transaction value – Your IP Address from which you are checking out from (d) Iron gate Auctions does not have access to, or retain any credit card or other payment information details.

Iron Gate Auctions are conducted under Alberta Auction License PAR 97. Authorized by the AGLC

We’re here to help you get the most out of your fine wine collection.

Megan McDonald
Senior Client Manager
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Terms & Privacy Policy